Frequently Asked Questions
At Fireplace Outlet, we are a full-service fireplace company offering sales, installation, and fireplace repair services. From gas fireplace installation to wood-burning fireplace upgrades, electric units, custom fireplaces, and inserts, we help homeowners create warm and inviting spaces with reliable heating solutions.
What products does your fireplace company offer?
As a full-service fireplace company, we offer a wide selection of fireplaces and heating products, including gas fireplaces, electric fireplaces, wood-burning fireplace models, custom fireplaces, stoves, and inserts. Our team helps homeowners choose the right solution based on their space, heating needs, and style preferences.
Do you provide professional gas fireplace installation?
Yes. We offer professional gas fireplace installation. Our experienced technicians ensure proper venting, safe connections, and optimal performance so your new fireplace operates efficiently and safely.
What are the benefits of a wood-burning fireplace?
A wood-burning fireplace offers a traditional look, natural heat, and the authentic crackle and aroma of real wood. Many homeowners choose a wood-burning fireplace for its timeless appeal and dependable warmth during colder months in WNY.
Do you sell electric fireplaces?
Yes. In addition to gas and wood-burning fireplace models, we offer modern electric fireplaces that provide convenience and flexibility. Electric units are ideal for spaces without venting and can add ambiance with realistic flame effects and adjustable heat settings.
Do you offer custom fireplaces?
Absolutely. We offer custom fireplaces designed to match your home’s style and layout. Whether you want a contemporary linear design or a more traditional focal point, we can help create a custom solution tailored to your vision.
What fireplace repair services do you provide?
We offer comprehensive fireplace repair services for gas, electric, and wood-burning fireplace systems. Whether you’re experiencing ignition issues, poor heating performance, ventilation problems, or general wear and tear, our technicians can diagnose and resolve the issue safely and efficiently.
What are fireplace inserts and log sets?
Fireplace inserts and log sets are designed to upgrade existing fireplaces for improved efficiency and appearance. Inserts can convert an older wood-burning fireplace into a more efficient gas or electric system, while log sets enhance the look of your firebox.
How do I choose between gas, electric, and wood-burning fireplace options?
Choosing between gas, electric, and a wood-burning fireplace depends on your heating goals, available venting, maintenance preferences, and desired aesthetic. Gas systems offer convenience and efficiency, electric fireplaces provide easy installation and low maintenance, and wood-burning fireplace models deliver traditional charm and high heat output. Our team can help you compare options and select the best fit for your home.
Why choose Fireplace Outlet?
At Fireplace Outlet, we know how harsh winters can be in Clarence, Williamsville, Buffalo, Amherst, and throughout the surrounding WNY area. That’s why we’re proud to be your local, trusted fireplace company, offering quality products, professional installation, fireplace repair, and personalized customer service. Whether you’re upgrading to a new wood-burning fireplace, choosing a modern gas unit, or scheduling fireplace repair, our team is committed to providing safe, reliable warmth you can count on for years to come. Contact us today!
